Ordering and Delivery

Ordering from us

Order Online

Simply find the products you require on our website, add them to your basket and select your preferred delivery option. You will be passed through to our payment provider Worldpay where you can make a safe and secure online payment for your order. You can find out more about Worldpay by visiting www.worldpay.com. You will receive a receipt from us confirming your order following your completed payment.
All prices exclude duty & VAT charges

Order By Phone

Call us on 01905 791876.
We have our Customer Service team ready to take your order from 8.00am through to 5:00pm Monday to Thursday, Friday until 4:30pm.

Order By Fax

Fax us on 01905 791877.
If you prefer to fax your order through to us it will be processed as quickly as possible. One of our Customer Service team will contact you to confirm the order details upon receipt.

Order By Post

You can send an order to:
Reddiseals Ltd,
The Furlong,
WR9 9BG.


Next Day Delivery
In order to receive your goods next day, please ensure you have placed your order and received confirmation before 4pm.

Delivery From Reddiseals
Reddiseals know that when you place an order you want the goods as soon as possible. Here are a few facts and figures to reassure you of our commitment to customer service.

  • 98% of orders before 4pm are delivered next working day
  • Orders placed after 4pm are delivered in two working days*
  • Remote and offshore areas may be subject to additional charges and longer delivery. Please call for information
  • All deliveries must be signed for. If we are unable to deliver, a card will be left with a FREEPHONE number to call to rearrange delivery
  • All prices exclude duty & VAT charges

*Any orders placed before 4pm on a Friday will be despatched the same day where possible and should be delivered on Monday morning, not Saturday morning (unless booked as Guaranteed Delivery on Saturday at £50). Any order placed after 4pm will be prepared for despatch on Monday where possible and should arrive on Tuesday.

Delivery Charges

We reserve the right to amend delivery charges at our own discretion.  Please note that from 1st July 2017, the following delivery charges apply:

  • Free standard delivery when you spend £100 or more (excludes lead and steel weight shipment and out of postcode areas)
  • Standard delivery £8.50 only (excludes lead and steel weight shipment and out of postcode areas)
  • Worldwide shipments may be subject to local duty and taxes which are payable by the consignee upon receipt of delivery.

We also offer:

    • Guaranteed Next Day Delivery (Before 12.00pm) – £19
    • Guaranteed Saturday Delivery – £50

Order before 4:00pm Monday – Thursday for guaranteed next day delivery.

Reddiseals reserve the right to increase prices subject to fluctuations in fuel surcharges.

Royal Mail

We now offer Royal Mail on smaller deliveries under 2kg.*
Additional delivery options will show at the checkout.
All Royal Mail orders processed after 3pm will be dispatched the next working day.

*Maximum parcel dimensions apply

We have improved our carriage rates for Scotland, with more post codes now falling within our mainland shipping area. Mainland shipping enjoys free delivery on all orders over £100. Please see below for inclusive postcode areas.

Post Codes:
All DG Post Codes
All TD Post Codes
DD2 – DD11
EH38, EH43 – EH46
AB30 – AB36, AB39 – AB43, AB51 – AB52
IV1 – IV6, IV8, IV13, IV63
PH3 – PH16


We deliver to the UK and the following countries.

flag Austria
flag Belgium
flag Bulgaria
flag Croatia
flag Cyprus
flag Czech Republic
flag Denmark
flag Estonia
flag Finland
flag France


flag Australia
flag Barbados
flag Canada
flag Lebanon
flag Mauritius
flag South Africa
flag United States of America
flag New Zealand

flag Germany
flag Gibraltar
flag Greece
flag Hungary
flag Ireland
flag Italy
flag Latvia
flag Lithuania
flag Luxembourg
flag Malta

flag Netherlands
flag Poland
flag Portugal
flag Romania
flag Slovakia
flag Slovenia
flag Spain
flag Sweden
flag Macedonia

Trade Counter Collections

You will receive a telephone call to advise you when your order will be ready for collection.
Orders made after 4pm will be made available for collection from 8.30am the following working day.
The Trade Counter is closed weekends and bank holidays.

Visit the Trade Counter page for more information

Payment options

Credit Account
Please call us on 01905 791876 to apply for a Credit Account.

We can fax or post a pro-forma invoice to you for payment by cheque.

Credit Cards
All major credit cards are accepted (3-D Secure).

What is 3-D Secure?
Reddiseals operate a 3-D Secure Store for the peace of mind of their internet customers.

3-D Secure is a credit and debit card authorisation program, implemented by Visa and Mastercard, to reduce fraudulent purchases by verifying purchaser identity during online transactions. The benefits of implementing 3-D Secure include a reduction in disputed transactions and chargebacks and their resulting financial expense.

Visa has branded this program as ‘Verified By Visa’, while Mastercard’s version is called ‘Mastercard SecureCode’. Reddiseals are using and support both Verified by Visa and Mastercard SecureCode as part of our standard service to those customers that have registered for 3-D Secure.

The primary benefit of 3-D Secure for the cardholder is that 3-D Secure provides increased confidence that their card details are secure when purchasing over the internet.

TEL: 01905 791876
FAX: 01905 791877


If you are not entirely satisfied with your purchase, we’re here to help.

Business Customers – we may accept the return of goods from you within 28 days of delivery, subject to prior arrangement, agreed handling charges and the receipt of goods which are fit for resale. We cannot accept returns of goods that are manufactured to consumer/customer specification, unless deemed faulty. Terms and conditions will apply (clause 11.1 and 13).

Consumers – generally have the right to return goods within a period of 14 working days (a cooling-off period), beginning with the day after the item is delivered. We can accept the return of complete product, which is unused and in a fit-for-resale condition.  We cannot accept returns of goods that are manufactured to consumer/customer specification, unless deemed faulty. Terms and Conditions may apply (clause 11.2 and 13.11).

To be eligible for Returns, we ask all customer and consumers to make a prior arrangement via phone, email, or in writing, using the contact details below.

Your item/s must be unused and in the same condition that you received it. Returned item/s must be in the original packaging. Your item needs to be accompanied by a receipt or proof of purchase, and completed returns form available here.

Dependent on the nature of the return a handling charge may apply. Details will be given upon initial contact with our customer service team.

You will be responsible for paying for your own shipping costs for returning your item (unless the goods are defective). Some Consumer customers will be entitled to a refund, subject to our terms and conditions (see clause 13). Any additional costs incurred by Reddiseals to returns the goods will be deducted from your final refund, unless clause 13.11.7 of our terms and conditions applies.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, our customer services team will initiate a refund, where relevant, to your credit card, or original method of payment. Terms and conditions will apply (clause 13).

Returns form
Download your returns form click here

Please click here to view our full terms and conditions.

Contact Us
If you have any questions on how to return your item to us, contact us.

The Furlong
Berry Industrial Estate
United Kingdom

01905 791876

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