If you are not entirely satisfied with your purchase, we’re here to help.
Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items from Reddiseals within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. We can accept returns of complete product, which is unused and in an “as new” condition.
You have 28 calendar days to return an item from the date you received your invoice. To be eligible for a return, we ask you contact us by prior arrangement; via email or in writing, your item must be unused and in the same condition that you received it. Returned item/s must be in the original packaging. Your item needs to be accompanied by a receipt or proof of purchase, and a completed returns form. Dependent on the nature of the return a handling change may apply. Details will be given upon initial contact with our customer service team.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment)You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item (unless the goods are defective) Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your final refund.
Download your returns form click here
If you have any questions on how to return your item to us, contact us.
Berry Industrial Estate
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